FAQ's

What is the main difference between a water filtration system and a water purification system?

In most cases, filtration will remove sediment and chlorine from the water, however, it will not remove all harmful contaminants like a purification system would.

How do I ensure the quality and pureness of my water?

We make sure to service and change our filters well within their lifespan, ensuring limitless pure water at all times.

Is bottled water healthier than tap water?

In most cases, bottled water is worse than tap water. Researchers have discovered that bottled water is subject to far less stringent safety tests than tap water, and is much more likely to be contaminated or become a source of infection.

We already have a water purification system. Why should we switch?

Contact us to book your free water evaluation visit today and we’ll let you know if a switch is necessary.

What kind of term options do you offer in your rental agreements?

1, 3, & 5 years. The longer the term the lower the price.

How do I know which water filtration system I need?

Our experts will perform a water evaluation in your home and recommend the best water purification solution. However, choosing one of our reverse osmosis systems will guarantee pure water no matter the source (excluding well water).

What does a reverse osmosis system do?

Reverse osmosis will remove any and all impurities in the water, resulting in pure, fresh water every time.

What are the dimensions of your water purification systems?

All our machines have different dimensions. Refer to our products page for detailed specifications.

Do your water purification systems dispense cold & hot water?

Some models do, yes! Visit our product page for more details.

How often do we need to change the filters?

Although they last well over a year, we perform a yearly filter change that’s included in the monthly rental.

Are your filters certified?

Yes. All our FILTERS are NSF Certified.

Are residential and commercial water purification systems the same?

Yes. We offer high-quality models for both our business and home water purification solutions.

Do you install the machines?

Yes. Our machines are professionally installed by our expert and experienced installers.

How long does the installation take?

On average, an installation can take anywhere between 30 minutes to an hour.

What is the turnaround time for a service call?

A service call will be taken care of within 24-48 hours. Emergencies are usually handled the same day.